Delivery Timeframe: Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days. Expedited shipping options are available at checkout.
Shipping Areas: We currently ship to all locations within the United States. For international shipping, please contact us for details.
Shipping Costs: Shipping costs are calculated based on the weight of the order and the delivery location. Free shipping is available for orders over a certain amount.
Tracking Orders: Once your order is shipped, a tracking number will be provided via email.
Damaged or Lost Orders: In case of damaged or lost items during shipping, please contact us immediately for resolution.
Refund Policy
Eligibility for Refund: Refunds are only applicable for products that are significantly different from their description or have defects.
Refund Request Period: Requests for refunds must be made within 7 days of receiving the product.
Condition of Product for Refund: Products must be returned in their original condition and packaging.
Refund Process: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment.
Cancellation / Return / Exchange Policy
Order Cancellation: Orders can be canceled within 24 hours of placement without any charge. Beyond this period, a cancellation fee may apply.
Returns and Exchanges: Returns or exchanges are accepted within 14 days of receipt. The items must be unopened and in their original packaging.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part.
Exchanges: Exchanges are subject to product availability. If the desired product is unavailable, a refund will be issued.
Processing Time: Refunds or exchanges will be processed within 7 business days of receiving the returned items.